Be a Part of Something Big
Working with the City of Melbourne, making Melbourne great is what we do best. As an organisation, we strive to make a difference. It’s an exciting organisation and we welcome new members to our team.
$35.20 per hour + super
Casual (up to 19 hours per week) - 6 month contract
The position… Our dynamic Tourism Melbourne Branch requires versatile Tourism Operations Supervisors to perform operational, customer service and administrative activities in our visitor service network. As a Tourism Operations Supervisor, we are looking for an exceptional individual with a proven ability to lead, develop and motivate a team of volunteers and staff, and take tourism operations to a level that supports a growing demand for service. The position works across a 7 day roster arrangement, with a focus on weekend shifts.
You will have…
- Experience in the development, supervision and performance management of staff and volunteers
- Well developed interpersonal skills that facilitate your ability to liaise at all levels
- Demonstrated commitment to excellence in customer service
- Sound product knowledge of Melbourne and Regional Victoria and the tourism industry
- Excellent computer and administrative skills
Who we are… At the City of Melbourne, we offer a great range of benefits including flexible working conditions, salary packaging, excellent leave entitlements, study assistance and an employee recreation association that is second to none. As an employee you can tap into a diverse range of learning opportunities that could even include higher education pathways. Your health and wellbeing is important to us. That’s why we’ve designed a unique Health and Wellbeing Strategy which seeks to optimise the health and wellbeing of our employees.
For further information about the position, please contact Anne Lacey on 9658 9523.
For a copy of the position description click on the following link: 
Position_Description_Tourism_Operations_Supervisor.pdf
To view the physical requirements of this position click on the following link: Inherent_Physical_Requirements_Tourism_Operations_Supervisor.pdf
Interviewed applicants who proceed to the next stage of the recruitment process will be required to complete a ‘Disclosure of existing condition and Health declaration’ form.
For a copy of the benefits and services offered by the City of Melbourne click on the following link: Download CoM_Benefits_and_Services.pdf (72kb)
Applications close Monday 16 November 2009.
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