Volunteering with Tourism Melbourne
Volunteers play a vital role in the City of Melbourne’s tourism services. They provide information on Melbourne to around two million visitors each year. Their love and knowledge of the city and regional Victoria adds to Melbourne’s reputation as a friendly, welcoming and culturally vibrant city.
The City of Melbourne’s tourism branch generally conducts two volunteer recruitment intakes each year for the following tourism programs:
• Melbourne Visitor Centre at Federation Square
• Melbourne Visitor Booth in the Bourke Street Mall
• City Ambassadors
• Melbourne Greeter Service
To apply at any time to be eligible for the next intake, please click here
Prospective volunteers must participate in a selection process based around the following criteria. Volunteers must be:
• passionate about Melbourne
• customer service focussed
• computer literate
• available for one four hour shift (either morning or afternoon) each week for a minimum of one year
• team players who love meeting people
• able to demonstrate a commitment to the City of Melbourne’s values (as outlined in the online application)
An extensive training program and ongoing support is provided.
For more information visit Frequently Asked Questions - Volunteering with Tourism Melbourne.
Volunteering at Cooks' Cottage
If you have a passion for Melbourne's past, present and future, then a volunteer role at one of this city's most visited attractions is a must. Find out about the new Cooks' Cottage Volunteer Program.
To find out more about becoming a volunteer, Contact us online or phone the City of Melbourne’s Volunteer Project Officer, Tourism Melbourne on (03) 9658 9658.
For other volunteering opportunities, see national volunteer recruitment website Go Volunteer.
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